Shipping Policy
Shipping
We ship our products throughout Canada with Canada Post or UPS.
Shipping costs
Shipping rates are calculated at checkout by Canada Post or UPS.
Free shipping on orders of $120 or more before taxes.
We no longer offer local delivery. Free pickup is available in Saint-Constant, Québec.
Heav Nation is not responsible for lost, damaged or misdelivered packages. Please check your shipping address before placing your order. A $10 fee applies to incorrect or incomplete addresses. Contact us if you experience a problem.
Delivery times
The time between placing your order and receiving it is generally 2–10 business days, except when an item is out of stock (we will notify you and suggest alternatives) or when you request a delay, for example while on vacation. Order processing takes 1–3 days, depending on the time of year.
Customers outside Canada
Please contact us directly at contact@heavnation.com for a quote on shipping outside Canada.
Taxes and currency
All items are subject to GST and QST. Details of the taxes collected will appear on your order confirmation.